Your Success Is Our Priority: Unlocking SaaS Full Potential with Customer Success

We have all been there: the dazzling demos, the promises of seamless integration, and the allure of cutting-edge features. But what happens after you sign the contract? Do you get crickets, or a true partner invested in your success? In today’s competitive Software-as-a-Service (SaaS) market, the real differentiator isn’t just the software – it’s the […]

Regulatory Clarity Fuels 2025 Surge in Institutional Crypto Adoption

The institutional embrace of digital assets is accelerating, driven by a confluence of factors, notably the anticipation of greater regulatory clarity. A recent survey conducted by Coinbase and EY-Parthenon, polling 352 institutional investors globally in January 2025, reveals a significant uptick in crypto allocations and a growing confidence in the asset class’s future. Widespread Adoption and […]

How Do Cross-Border Crypto Payments Work for Financial Institutions?

Cross-border payments are integral to global trade and finance, enabling businesses and individuals to transact across international borders. Traditionally, these transactions have relied on correspondent banking networks, which can be slow, costly, and opaque. However, the emergence of cryptocurrencies offers financial institutions an alternative method for facilitating cross-border payments, promising increased speed, reduced costs, and […]

Ooi Sang Kuang

Chairman, Non-Executive Director

Mr. Ooi is the former Chairman of the Board of Directors of OCBC Bank, Singapore. He served as a Special Advisor in Bank Negara Malaysia and, prior to that, was the Deputy Governor and a Member of the Board of Directors.